1. Acceptance of Terms
These Terms and Conditions ("Terms") form a binding agreement between you ("User," "you," or "your") and Atuma Smartech Inc. ("Atuma," "we," "our," or "us").
By creating an account, accessing, or using any Atuma service, website, or application (collectively the "Service"), you agree to these Terms and our Privacy Policy (which is incorporated by reference).
If you do not agree, you must not use the Service.
2. Who May Use the Service
The Service is intended for licensed healthcare professionals and authorized clinic staff in Canada.
By using Atuma, you represent that:
- You are at least 18 years old.
- You are authorized to access or record patient information in your professional capacity.
- You will comply with all applicable laws, professional standards, and privacy obligations (including PIPEDA and any College requirements such as CHCPBC's AI guidance).
3. Nature of the Service
Atuma provides AI-assisted tools that:
- Transcribe and summarize audio recordings of clinical encounters.
- Generate draft SOAP notes and other documentation for practitioner review.
The Service is designed to assist documentation and workflow efficiency.
It does not provide medical advice, diagnosis, or treatment, and cannot replace your professional judgment.
You are solely responsible for verifying, editing, and approving any content generated by Atuma before including it in patient records or using it for care decisions.
4. Your Responsibilities
You agree to:
- Maintain confidentiality of patient information and your account credentials.
- Obtain informed consent from clients before using Atuma to record or process their data.
- Review and verify all AI-generated content for accuracy and completeness.
- Comply with professional documentation standards set by your regulatory College.
- Avoid misuse—you may not use the Service to generate misleading, discriminatory, or unlawful content.
Failure to meet these responsibilities may result in suspension or termination of your account.
5. Data Protection and Privacy
Your use of Atuma is also governed by our Privacy Policy.
In summary:
- All data is hosted in Canada and encrypted (AES-256 at rest / TLS in transit).
- Data may be processed by approved subprocessors (e.g., OpenAI, Google Cloud, Stripe, JaneApp) under strict confidentiality agreements.
- Data retention is limited to seven (7) years, or as required by law.
- You retain ownership and control of patient data entered into Atuma.
- Atuma does not use identifiable data to train AI models.
You are responsible for ensuring your use of Atuma complies with your own privacy and record-keeping obligations.
6. Account Security
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
Notify us immediately at info@atuma.ai if you suspect unauthorized access.
7. Intellectual Property
All intellectual property rights in the Service (software, design, trademarks, and AI models) belong to Atuma Smartech Inc. or its licensors.
You retain full ownership of your clinical notes, transcripts, and any patient data you input.
You are granted a limited, non-exclusive, non-transferable license to use the Service solely for lawful professional purposes.
8. Prohibited Uses
You may not:
- Reverse-engineer, copy, or resell the Service.
- Use it to collect or process data without consent.
- Introduce malware or disrupt functionality.
- Use the Service for non-healthcare or consumer surveillance purposes.
Atuma reserves the right to suspend accounts engaging in misuse or violating applicable laws.
9. Service Availability and Updates
Atuma may modify, update, or discontinue parts of the Service at any time with or without notice.
We make reasonable efforts to maintain uptime and security but do not guarantee uninterrupted availability.
10. Disclaimer of Warranties
The Service is provided “as is” and “as available.”
Atuma makes no warranties—express or implied—regarding accuracy, reliability, or fitness for a particular purpose.
You acknowledge that AI outputs may contain errors, and you must verify them before clinical use.
11. Limitation of Liability
To the fullest extent permitted by law, Atuma Smartech Inc. shall not be liable for any indirect, consequential, incidental, or punitive damages arising from your use of the Service.
Our total aggregate liability shall not exceed the amount you paid (if any) for the Service in the twelve (12) months preceding the claim.
12. Indemnification
You agree to indemnify and hold harmless Atuma Smartech Inc., its officers, directors, employees, and agents from any claim, liability, or loss arising from:
- Your use or misuse of the Service,
- Your breach of these Terms, or
- Your violation of applicable laws or professional obligations.
13. Termination
Atuma may suspend or terminate your access at any time if you breach these Terms or engage in conduct that risks data security or patient safety.
Upon termination, you remain responsible for any outstanding obligations and must delete or export your data as permitted.
14. Changes to Terms
We may update these Terms periodically.
Material changes will be communicated via email or in-app notice.
Your continued use after notice constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are governed by the laws of British Columbia, Canada, and the federal laws of Canada applicable therein.
Any dispute shall be resolved in the courts of British Columbia.
16. Contact
Atuma Smartech Inc.
488 Drake Street, Vancouver, BC V6B 6A8 Canada
Email: info@atuma.ai